You or someone on your behalf must contact GMS prior to treatment whenever possible. Failure to contact GMS within twenty-four hours of receiving medical treatment or admission to hospital could limit benefits, otherwise payable to you, to 70% of eligible expenses to maximum of the sum insured amount purchased.
Call Toll free within Canada and the USA: 1-800-459-6604 and Collect call from all other locations: 905-726-5196.
To make a claim, you will need to complete a claim form and attach the original medical bills, receipts and invoices (always make a copy for your record), your medical and/or hospital record (diagnosis, X-ray, lab tests confirming that the treatment was medically necessary), copy of police report (in case of a Motor Vehicle Accident) and mail it to:
Group Medical Services
150 Commerce Valley Drive W. 9th floor
For claims inquiries, please call:
1-800-459-6604(within Canada and the USA) or Collect (905) 726-5196 (from all other locations)